The Tour de France is underway, and each year, it challenges cyclists with a new, unpredictable route—testing their endurance, strategy, and adaptability. Managed service providers are on a similar course. The terrain of technology and cybersecurity is constantly shifting, with no fixed map to follow.

This week’s news roundup is your Tour de Tech, with a “route map” that includes smarter email defenses, streamlined compliance reporting, AI-driven networking platforms, and a “hazard ahead” warning about a new ransomware strain on the loose. We’ve also included new integrations, events, and some notable research about how businesses are becoming more and more dependent on MSPs.

Read on for everything you need to ride in the lead—no spandex required!

Products & Solutions

Blumira Empowers MSPs and IT Teams with Security Upgrades

Blumira, a security operations platform, launched a new application programming interface (API), detection filters, and compliance reporting tools.

Blumira’s new API enables MSPs to integrate critical security data into their preferred tool, such as sending response activity updates to Microsoft Teams. MSPs can now create real-time dashboards using Blumira’s data and automate common response actions, like updating tickets in automation platforms or disabling users directly from the tools they use daily. At the same time, MSPs gain a centralized view across their entire client base.

With Blumira’s updates to its detection filters, MSPs can fine-tune alerts with expanded filters like IP ranges, regexes (regular expressions), and location-based rules. This new capability means fewer false positives and faster incident response times, according to Blumira.

And the new compliance reports allow users to automate audit preparation with scheduled, one-click reporting. With built-in templates for frameworks such as CMMC, HIPAA, SOC 2, NIST, and ISO 27001, auditors can more clearly see how controls are met without time-consuming manual effort.

For MSPs, these reports deliver standardized, consolidated visibility across multiple clients, reducing the overhead of creating individual security updates and enabling scalable, repeatable compliance management.

“We built these features to give our customers greater clarity, faster response, and more confidence in their daily security work,” said Matthew Warner, CEO and co-founder of Blumira, in a press statement. “Security shouldn’t feel overwhelming. Our platform acts as a beacon, illuminating what’s happening in your environment and guiding teams through what to do next. This release reflects our focus on practical, intuitive solutions that support real-world teams and put them in control.”

KnowBe4 Delivers AI-Driven, Outbound Email Security Solution

KnowBe4, a human risk management platform, released KnowBe4 Prevent, an AI-driven, outbound email security product designed for SMBs. It follows the release of Prevent Enterprise.

The solution uses advanced machine learning and contextual understanding of user behavior to identify risky actions in real time and prevent a data breach before it occurs.

KnowBe4 Prevent detects and stops the full spectrum of outbound email security threats, including:

• Misdirected emails to incorrect recipients, including those as a result of autocomplete
• Unauthorized sharing of sensitive information
• Replies to suspicious emails and newly registered domains
• Data exfiltration attempts by malicious insiders or compromised accounts
• Misattached files, including hidden data within attachments (Prevent Enterprise)
• Internal unauthorized disclosure and breach of information barriers (Prevent Enterprise)

Combined with detailed reporting and analytics, MSPs and security teams can get a complete view of outbound security risk across the organization, behavioral analytics of users’ interactions with Prevent’s prompts, and quantification of the prevented incidents.

Extreme Networks Delivers Integrated AI Networking Platform

Extreme Networks announced the general availability of Extreme Platform ONE, which integrates conversational, multimodal, and agentic AI into the networking experience. The platform provides visibility, control, and governance across the entire network.

Features of Extreme Platform ONE include AI-driven insights while the network adapts in real time to bandwidth spikes and security threats. Network admins can set guardrails for policy, risk, and approvals, while AI agents act autonomously to optimize performance and reliability in real time.

The platform also provides end-to-end network visibility. With real-time network topology and lifecycle data, customers can improve compliance, simplify onboarding, and enable proactive planning for refreshes, expansions, or support alignment. Extreme Platform ONE eliminates fragmented screenshots of the network and delivers a complete view in one place.

Finally, the platform has a unified operations dashboard that consolidates license, contract, and asset management. It delivers real-time visibility into usage, renewals, support coverage, and device inventory across all sites and product lines.

NETSCOUT Expands Automated Threat Detection and Response Capabilities

NETSCOUT announced Adaptive Threat Analytics, a new enhancement to its Omnis Cyber Intelligence Network Detection and Response (NDR) solution. Adaptive Threat Analytics enables security teams to investigate, hunt, and respond to cyberthreats more rapidly.

Omnis Cyber Intelligence’s AI-driven correlation stitches disparate events into cohesive, high-fidelity incidents, providing a holistic, actionable view of the entire attack chain.

“Security teams often lack the specific knowledge to understand exactly what happened to be able to choose the best response,” said Jerry Mancini, senior director, Office of the CTO, NETSCOUT, in a press statement. “Omnis Cyber Intelligence with Adaptive Threat Analytics provides ‘big picture’ data before, during, and after an event that helps teams and organizations move from triage uncertainty and tuning to specific knowledge essential for reducing the mean time to resolution.”

Partnerships & Integrations

GoTo Announces LogMeIn Resolve Integration with HaloPSA

GoTo’s LogMeIn Resolve Unified Endpoint Management platform is now integrated with HaloPSA.

With the LogMeIn Resolve-HaloPSA integration MSPs can instantly generate HaloPSA support tickets when alerts are triggered in Resolve. They can also define which alerts—low, medium, high, or urgent—warrant ticket creation and enlist Resolve’s Virtual Technician to fix the tickets.

MSPs can preconfigure essential ticket properties such as site assignment, SLA settings, priorities, and initial status to match an organization’s unique processes and standards.

In addition, MSPs can review all configurations on a streamlined summary page before saving with one click and let the integration power automated alert-to-tickets workflows. Also, Resolve’s zero trust-protected device details can be transferred from Resolve into HaloPSA for unified asset management and greater visibility across a customer’s IT environment. Finally, updates to client information in HaloPSA are automatically reflected in Resolve.

Cybersecurity

Huntress Identifies New Ransomware Variant

Cybersecurity firm Huntress has spotted a new ransomware variant that goes by the name “Crux.” So far, Huntress has seen the Crux ransomware being deployed in three separate incidents. 

Here’s what’s known: 

• Crux is a never-before-publicized variant that claims to be part of BlackByte ransomware  . 
• From Huntress’ limited aperture, one initial access vector used by the threat group appears to be via Remote Desktop Protocol (RDP). 
• Once the executable is launched, it has a distinctive process tree that progresses from the unsigned ransomware binary, through svchost.exe, cmd.exe, and bcdedit.exe, before encrypting files. 

Huntress has published a blog post with more information, including more details on the observed incidents thus far.  

Events

Inaugural CyberBay Summit Unites Cybersecurity, AI, National Security Leaders

The inaugural CyberBay2025 summit is taking place October 13–15, 2025 at the Tampa Marriott Water Street in Tampa, Florida. The event is hosted by Cyber Florida, University of South Florida (USF), The USF Bellini College of AI, Cybersecurity and Computing, USF Institute for AI+X, and Bellini Capital.

The agenda will focus on cybersecurity, AI+X, national security, the start-up/VC ecosystem, research and development, and education, talent recruitment, and retention.

Current speakers include: Jen Easterly, former director of the Cybersecurity and Infrastructure Security Agency, combat veteran, and cybersecurity pioneer; General (Ret.) Frank McKenzie, executive director, Cyber Florida at USF and the Global and National Security Institute, USF; Dr. Patrick McDaniel, professor of Computer Sciences, University of Wisconsin–Madison; Arnie Bellini, tech entrepreneur and managing partner, Bellini Capital; Gayle Sheppard, board of directors, Nutanix; and Elisa Bertino, Samuel D. Conte Distinguished Professor of Computer Science, Purdue University

Early bird ticket pricing is available until July 31, 2025. Registration is now open at CyberBay.org.

People

Cybersecurity platform provider Coro appointed Joe Sykora as CEO, succeeding co-founder Guy Moskowitz, who will assume the role of president and will be actively involved in the company’s global expansion and strategic initiatives. Sykora joined Coro earlier this year as SVP and GM of the Americas and ANZ. He has also held top leadership roles at Proofpoint, Bitdefender, and Fortinet … SonicWall appointed Rajnish Mishra as SVP and chief development officer. He brings deep cloud security expertise to help accelerate the company’s focus on delivering hybrid network solutions with cloud-native capabilities designed for MSPs and MSSPs. Most recently, Mishra served as SVP of engineering at Zscaler, where he played a key role in scaling the company from an early-stage startup.

Distribution

CloudBolt Software, a cloud cost management company, announced a strategic distribution agreement with Ingram Micro, expanding global access to CloudBolt’s Cloud Management and Augmented FinOps Platform. Through this alliance, organizations of all sizes can now leverage CloudBolt’s unified platform to manage hybrid and multi-cloud environments. Supporting AWS, Azure, GCP, OCI, and more, CloudBolt delivers intelligent orchestration, continuous optimization, and AI/ML-driven FinOps across the full cloud lifecycle, closing the insight-to-action gap. It also offers a future-ready path to infrastructure modernization, free from lock-in.

CloudBolt solutions are available with special partner pricing through Ingram Micro, as well as via the AWS Marketplace. 

By the Numbers

MSPs Become Indispensable as Security Complexity Rises, Says Barracuda Study

As businesses grow, so do their cybersecurity challenges—and more than ever, they’re turning to managed service providers to stay secure. According to the new Barracuda MSP Customer Insight Report 2025, 73% of organizations with up to 2,000 employees rely on MSPs to manage the complexity and risk that come with expansion. This figure rises to 96% if you add those evaluating or considering collaboration.  

The report, based on a global survey of 2,000 IT and security decision-makers, reveals a seismic shift in how MSPs are viewed and used. Once primarily serving small businesses, MSPs are now essential security partners for midsize companies too, with 85% of organizations in the 1,000–2,000 employee range depending on them for protection, strategy, and 24/7 support. For smaller companies with 50 to 100 employees, 61% rely on MSPs for security support.

According to the report, 52% of the organizations surveyed want MSPs to help them manage a spiraling number of disconnected security tools and vendors, and 51% turn to MSPs to evolve their security strategies as the business expands. Just under half (48%) say they rely on MSPs for around-the-clock security coverage.

Customers Are Willing to Pay a Premium

Notably, the research finds that customers are prepared to pay MSPs up to 25% more for the services and support they need. As many as 92% of organizations are willing to pay a premium for advanced support in integrating their security tools.

However, customer expectations are high, and they would consider switching providers if their expectations aren’t met, according to the report. Concerns include the MSP’s ability to help them remediate and recover from a cyberattack, and the MSP’s own security resilience. Indeed, 45% of customers would switch if their MSP cannot demonstrate the skills and expertise required to deliver 24/7 security support.

MSPs are now on the front lines of business growth. Over the next two years, there will be high demand for MSP expertise in AI and machine learning applications, as well as for network security measures such as zero trust and managed security operations.

ISC2 Research Reveals Cybersecurity Teams Are Taking a Cautious Approach to AI Adoption

Cybersecurity professionals have a cautious but growing interest in AI security tools, according to new research from ISC2, a nonprofit member organization for cybersecurity professionals. The organization’s just published 2025 AI Adoption Pulse Survey finds that 30% of cybersecurity professionals have already integrated AI security tools into their operations and the majority (42%) are currently exploring or testing their adoption. Among those who have already adopted AI security tools, 70% report positive impacts on their team’s overall effectiveness.

Survey respondents say the top five areas where AI security tools will have the most positive impact on operations in the shortest amount of time are: network monitoring and intrusion detection (60%), endpoint protection and response (56%), vulnerability management (50%), threat modeling (45%), and security testing (43%).

Impact on Hiring and Entry-Level Roles

More than half of respondents (52%) say AI will significantly or somewhat reduce the need for entry-level staff. However, 31% expressed a more optimistic view, believing that AI will also create new types of entry- and junior-level roles or increase demand, helping to counter the decline elsewhere in early-career opportunities.

Respondents are optimistic about the wider cybersecurity hiring landscape amid AI adoption. Nearly half (44%) agreed that their organization’s cybersecurity hiring has not yet been affected by the introduction of AI security tools. In contrast, 21% say AI has changed their hiring plans and priorities in their organizations.

At the same time, it’s clear that AI security tools are reshaping roles and responsibilities. According to the survey, 44% of cybersecurity professionals say their organizations are actively reconsidering the roles and skills needed to support the adoption and use of AI security tools.